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Assignment 12: Agency Law — Insurance Applications

CPCU 530 — Legal Environment of Insurance

Welcome to Assignment 12

This assignment applies the agency law principles from Assignment 11 to the insurance industry. You will learn who represents whom in an insurance transaction, what authority producers have (and do not have), how the knowledge imputation rule works, and when producers, brokers, and claim representatives face personal liability.

Exam Alert!

Key exam topics: agent vs. broker distinction, the 3 types of agents and their authority levels, knowledge imputation (and its 2 exceptions), apparent authority traps, reservation of rights vs. nonwaiver agreements, and first-party bad faith damages.

What You Will Learn

1. The three types of insurance agents and how they differ in authority

2. How brokers differ from agents — and when a broker becomes the insurer's agent

3. Actual, apparent, and implied authority — and how insurers get bound by unauthorized acts

4. The knowledge imputation rule and its critical exceptions

5. Producer duties, defenses, and personal liability exposure

6. Errors and omissions (E&O) coverage for insurance professionals

7. Claim representative classifications and settlement authority

8. Waiver, estoppel, bad faith, and unfair claim settlement practices

Assignment Parts

Quick Reference Summary

Agent vs. Broker

Agent = represents the INSURER. Broker = represents the CUSTOMER. Critical distinction.

3 Agent Types

General (broadest), Special (most common), Soliciting (most limited, cannot bind).

Knowledge Imputation

Agent knows it = insurer knows it. Exceptions: no real agency, or agent committing fraud.

Apparent Authority

Created by the PRINCIPAL's actions, not the agent's claims. Insurer gets bound.

E&O Coverage

Malpractice insurance for producers. Covers mistakes in professional duties.

Bad Faith Damages

Compensatory + emotional distress + attorney fees + sometimes PUNITIVE damages.