Overview
This section covers terminology specific to property and liability (casualty) insurance. Understanding these terms is critical because they define what is covered, how claims are handled, and what rights the insurer has after paying a claim.
Exam Alert!
The exam loves to test the differences between Accident vs Occurrence and Burglary vs Robbery vs Theft. Pay close attention to these distinctions!
1. Accident vs. Occurrence
Accident
A sudden, unplanned and unexpected event, not under the control of the insured, resulting in injury or damage that is neither expected nor intended.
Key Characteristics:
- - Sudden (happens quickly)
- - Unplanned
- - Unexpected
- - Not in insured's control
Example: You slip on ice in a parking lot and break your wrist. It was sudden, unplanned, and you didn't intend for it to happen.
Occurrence
A broader definition of loss than accident because it includes those losses caused by continuous or repeated exposure to conditions resulting in injury or damage that is neither intended nor expected.
Key Characteristics:
- - Not necessarily sudden
- - Can be gradual
- - Includes continuous exposure
- - Broader than accident
Example: A factory worker develops lung disease after years of chemical exposure. Not sudden, but it's still an "occurrence" because the exposure happened during the policy period.
Key Difference
| Feature | Accident | Occurrence |
|---|---|---|
| Timing | Must be sudden | Can be gradual |
| Scope | Narrower definition | Broader definition |
| Includes | Single events only | Accidents + continuous exposure |
Memory Trick: All accidents are occurrences, but NOT all occurrences are accidents. "Occurrence" is the bigger umbrella term.
2. Negligence
Negligence is the failure to use the care that a reasonable, prudent person would have under the same or similar circumstances.
The "Reasonable Person" Standard
Courts ask: "What would a reasonable, prudent person do in this situation?" If you failed to meet that standard, you may be negligent.
NOT Negligent
Store owner immediately cleans up spill and puts up warning sign
Negligent
Store owner ignores spill for hours without cleaning or warning
Real-World Scenario: Proving Negligence
The Setup: A customer is shopping at a grocery store. An employee mops the floor but doesn't put up a "Wet Floor" sign.
What Happens: The customer slips on the wet floor and breaks her hip, requiring surgery.
The Analysis: A reasonable, prudent person would put up a warning sign when mopping. The store failed to do this.
The Result: The store is likely negligent. Their liability insurance would cover the customer's medical bills, pain and suffering, and any other damages.
3. Burglary, Robbery, and Theft
Exam Favorite!
The exam LOVES testing the differences between these three terms. Know them cold!
Burglary
The crime of forced entry into or out of the premises of another by a person or persons with felonious intent.
Critical Requirement:
Insurance policies covering burglary require that, following a loss, there are visible signs of forced entry or exit from the premises.
Example: Someone breaks a window to enter your store at night and steals merchandise. The broken window is evidence of forced entry = Burglary.
Robbery
The taking of property from the care and custody of a person by one who has caused or threatened to cause that person bodily harm, or committed an obviously unlawful act witnessed by that person.
Key Element:
Violence or threat of violence against a PERSON (not just property). Taking happens directly from someone.
Example: Someone points a gun at the store clerk and demands money from the register. Property is taken directly from a person under threat = Robbery.
Theft
Any act of stealing - the broadest term that encompasses both burglary and robbery, plus other forms of stealing.
Key Point:
Theft is the umbrella term. Both burglary and robbery are types of theft.
Example: An employee secretly takes money from the cash register over several months. No forced entry, no violence - but still theft (specifically embezzlement).
Quick Comparison
| Term | Definition | Key Requirement |
|---|---|---|
| Burglary | Forced entry with intent to commit crime | Visible signs of FORCED ENTRY |
| Robbery | Taking property from a person using force/threat | Violence or threat against a PERSON |
| Theft | Any act of stealing | Broadest category - covers all stealing |
4. Mysterious Disappearance
Mysterious disappearance is the disappearance of property without knowledge as to the location, time, or how the property was lost.
NOT COVERED by Insurance!
Losses by mysterious disappearance are excluded from most insurance policies.
Why It's Not Covered:
- - Can't verify a loss actually occurred
- - You might have just misplaced it
- - Could have sold it or given it away
- - No evidence of an insured peril (theft, burglary, etc.)
COVERED - Theft
You come home and find your door kicked in and your TV missing. Clear evidence of theft.
Insurance pays - this is provable theft
NOT COVERED - Mysterious Disappearance
You can't find your diamond ring. No sign of break-in. You just don't know where it went.
Insurance does NOT pay - can't prove what happened
5. Medical Payments (MedPay)
Medical payment coverage, sometimes referred to as MedPay, covers medical costs due to injury on a no-fault basis.
Key Characteristics of MedPay
- No-fault: There is no requirement for the insured to be legally liable
- Activity or Location: Only requires that the injury is a result of the insured's activities or on an insured location
- Quick Payment: Pays without needing to prove fault or negligence
- Lower Limits: Usually $1,000 - $5,000
Important Distinction!
Medical payments are NOT to be confused with liability coverage, which protects the insured from lawsuits or damages due to negligence.
Medical Payments (MedPay)
- + Pays regardless of who caused the injury
- + No lawsuit or fault determination needed
- + Fast payment - just submit medical bills
- + Lower limits (usually $1,000 - $5,000)
- + Goodwill gesture - helps prevent lawsuits
Liability Coverage
- + Only pays if YOU are found legally responsible
- + Usually requires a claim or lawsuit against you
- + Takes longer - must prove negligence first
- + Higher limits ($100,000 - $1,000,000+)
- + Includes legal defense costs
Real-World Scenario: MedPay vs Liability
The Setup: A customer trips on a rug in your store and hurts their ankle. Medical bills are $2,500.
MedPay Response
- - Immediately pays the $2,500
- - No questions about fault
- - No investigation needed
- - Customer doesn't have to prove anything
- - Purpose: Keep them happy, avoid lawsuit
Liability Response
- - Only pays IF they sue AND prove negligence
- - Must show: "The rug was dangerous and you knew"
- - Could cover pain, suffering, lost wages too
- - Pays your lawyer to defend you
- - Purpose: Protect from major lawsuits
Easy Memory Trick
MedPay = "Here's money for your medical bills, no questions asked"
Liability = "Prove I was negligent, then I'll pay for damages"
6. Salvage
Salvage is the amount of money realized from the sale of damaged merchandise. An insurer may have a right to salvage the damaged property in an insured loss to recover part of the paid loss.
How Salvage Works
Loss Occurs
Your property is damaged
Insurer Pays Claim
Full value of loss
Insurer Takes Salvage
Takes ownership of damaged property
Insurer Sells Salvage
Recovers some of claim cost
Real-World Scenario: Salvage in Action
The Setup: Your car is worth $20,000. You're in an accident and it's "totaled" - repairs would cost more than the car is worth.
What Happens: Your insurer pays you $20,000 (the ACV of the car).
Salvage Rights: The insurer now owns your wrecked car. They sell it to a salvage yard for $3,000.
The Result: The insurer's net cost is $17,000 ($20,000 paid - $3,000 salvage). Salvage helps keep premiums lower for everyone.
Exam Trap Alerts
Trap #1: Accident vs Occurrence
Occurrence is BROADER than accident. All accidents are occurrences, but not all occurrences are accidents. If a question describes gradual exposure (like chemical exposure over time), that's an occurrence, NOT an accident.
Trap #2: Burglary Requires Forced Entry
If someone steals from a store during business hours while it's unlocked, that's NOT burglary - there's no forced entry. It would be theft (or robbery if they used force against a person).
Trap #3: Robbery Requires a PERSON
Robbery involves taking property FROM A PERSON using force or threat. If no person is confronted, it's not robbery - even if there's violence to property.
Trap #4: Mysterious Disappearance = NOT COVERED
If you can't explain how something disappeared (no evidence of theft, burglary, etc.), it's mysterious disappearance and insurance won't pay. Always excluded!
Trap #5: MedPay vs Liability
MedPay = No-fault, pays regardless of who caused injury. Liability = Fault-based, only pays if insured is negligent. Don't confuse them!
Quick Reference Summary
Accident
Sudden, unplanned, unexpected event
Occurrence
Broader - includes gradual exposure
Negligence
Failure to use reasonable care
Burglary
Forced entry required
Robbery
Force/threat against a PERSON
Theft
Broadest term - any stealing
Mysterious Disappearance
NOT COVERED - no proof of loss
MedPay
No-fault medical coverage
Salvage
Insurer sells damaged property